What is Liqaa?
What is Liqaa?
Liqaa is Kinexa's AI-powered customer messenger designed for Indonesian businesses. It combines live chat, AI chatbot, and multi-channel messaging in one simple platform.
Key Features
- Live Chat Widget — Embed a chat widget on your website in one line of code. Visitors can chat with your team instantly.
- AI Chatbot — Liqaa's AI agent automatically answers common questions using your website content and knowledge base.
- Multi-Channel Inbox — Manage conversations from your website widget, Telegram, and WhatsApp — all in one inbox.
- Team Collaboration — Assign conversations to team members, add internal notes, and use labels to organize chats.
- Visitor Insights — See visitor info, page history, and conversation context in real-time.
How It Works
- Install the widget — Add the Liqaa script to your website
- Verify your domain — Prove ownership so the AI can learn from your content
- Start chatting — Visitors see the chat icon and can message your team or the AI
Plans
| Feature | Free | Starter | Pro | Business |
|---------|------|---------|-----|----------|
| Conversations | 50/mo | 500/mo | 2,000/mo | Unlimited |
| AI Responses | 20/mo | 200/mo | 1,000/mo | Unlimited |
| Team Members | 1 | 3 | 10 | Unlimited |
| Channels | Widget | Widget + Telegram | All | All |
Getting Started
- Create a Kinexa account if you haven't already
- Activate the Liqaa module from your dashboard
- Follow the widget installation guide
- Verify your domain for AI features
Need help? Contact our support team.