Liqaa Messenger
Live chat, AI chatbot, and website widget
What is Liqaa?
Liqaa is an AI-powered customer messenger — live chat widget, chatbot, and multi-channel inbox for your website.
How to Install the Liqaa Widget on Your Website
Installation guide for adding the Liqaa live chat widget to your website — just one line of code.
Managing Conversations in Liqaa
Learn how to reply to chats, tag conversations, and use Liqaa inbox features.
How the Liqaa AI Chatbot Works
Learn how Liqaa's AI agent answers visitor questions automatically using your website content.
Guest Mode vs Registered User in Liqaa
Differences between guest mode and registered user mode on the Liqaa widget.
Domain Ownership Verification with DNS TXT Record
Complete guide to verify your website domain in Liqaa using DNS TXT records — step-by-step for all DNS providers.
Getting Started with Liqaa
Overview of Liqaa features and first steps — from registration to your first AI-powered conversation.
Widget Installation Guide
Step-by-step guide to install the Liqaa chat widget on HTML, WordPress, Shopify, React, and Vue.
Domain Verification Guide
How to verify your domain for Liqaa — DNS TXT record setup, propagation, and troubleshooting.
Training AI with Knowledge Base
How to train Liqaa's AI — auto-crawl websites, add manual articles, set crawl frequency, and test accuracy.
Managing Conversations
Master the Liqaa inbox — filters, replying, assigning, resolving, and organizing conversations.
Agent Handover — Taking Over from AI
How to take over a conversation from the AI, collaborate with your team, and re-enable AI assistance.
Team Setup Guide
Invite team members, configure roles and permissions, and manage your Liqaa support team.
Widget Customization
Customize the Liqaa widget — colors, position, greeting, persona, conversation starters, and pre-chat form.
AI Persona Configuration
Configure your AI agent — choose a persona, set custom instructions, test in Playground, and add conversation starters.
Connecting Channels & Integrations
Set up Telegram, Email, WhatsApp, and other channels — all conversations in one Liqaa inbox.
Analytics Dashboard
Understand your Liqaa analytics — visitor metrics, satisfaction scores, conversation stats, and live visitors.
Plans and Billing
Compare Liqaa pricing plans — Free, Starter, Pro, Business — features, AI models, limits, and how to upgrade.
Liqaa Plans & Features Explained
Plain-language guide to every Compare Plan feature — Conversations, AI Messages, Agents, AI Model, SLA, Channels, WhatsApp & Telegram, Knowledge Base, Mitra & Analytics, Custom AI Training, Dedicated Engineer — with examples.