Plans and Billing
Plans and Billing
Available Plans
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Conversations/mo | 50 | 500 | 2,000 | Unlimited |
| Team Members | 1 | 3 | 10 | Unlimited |
| AI Model | GPT-4o Mini | GPT-4o | Claude Sonnet | Claude Opus / GPT-4o |
| Channels | Widget only | Widget + Telegram | All channels | All channels + priority |
| Knowledge Base | 10 articles | 100 articles | Unlimited | Unlimited |
| Analytics | Basic | Standard | Advanced | Advanced + export |
| Support | Community | Priority | Dedicated |
Plan Details
Free Plan
- Perfect for testing and small personal sites
- 50 conversations per month
- Basic AI with GPT-4o Mini
- Widget channel only
Starter
- For small businesses getting started with live chat
- 500 conversations per month
- GPT-4o for better AI responses
- Widget + Telegram integration
Pro
- For growing businesses with active customer support
- 2,000 conversations per month
- Claude Sonnet for high-quality AI
- All channels including WhatsApp and Email
Business
- For companies that need enterprise-grade support
- Unlimited conversations
- Choice of Claude Opus or GPT-4o
- Dedicated account manager and priority support
How to Upgrade
- Go to Settings > Billing
- Click Upgrade Plan
- Select your desired plan
- Enter payment details (credit card or bank transfer)
- Your new plan activates immediately
Billing Cycle
- Plans are billed monthly or annually (save 20% with annual)
- Invoices are available in Settings > Billing > Invoices
- Cancel anytime — your plan continues until the end of the billing period
Exceeding Limits
If you hit your conversation limit:
- New conversations show a fallback message
- Existing conversations continue working
- Upgrade to continue full service
- Limits reset at the start of each billing cycle