KinexaSupport

Widget Installation Guide

Widget Installation Guide

Step 1: Get Your Widget Code

  1. Login to Kinexa dashboard
  2. Go to Messenger > Settings > Widget
  3. Copy your unique embed code

Your code will look like this:

<script src="https://api.liqaa.id/widget.js"
  data-widget-key="wk_YOUR_KEY"
  data-guest-mode="true"
  data-color="#2563eb">
</script>

Step 2: Install on Your Platform

Plain HTML

Paste the code before the </body> tag in every page:

<body>
  <!-- your content -->
  <script src="https://api.liqaa.id/widget.js" data-widget-key="wk_YOUR_KEY"></script>
</body>

WordPress

  1. Go to Appearance > Theme Editor (or use a plugin like Insert Headers & Footers)
  2. Open footer.php
  3. Paste the widget code before </body>
  4. Save changes

Shopify

  1. Go to Online Store > Themes > Edit Code
  2. Open theme.liquid
  3. Paste before the closing </body> tag
  4. Save

React / Next.js

Add to your root layout or _app.tsx:

import Script from "next/script";

export default function Layout({ children }) {
  return (
    <>
      {children}
      <Script src="https://api.liqaa.id/widget.js"
        data-widget-key="wk_YOUR_KEY"
        strategy="lazyOnload" />
    </>
  );
}

Vue / Nuxt

Add to your app.vue or nuxt.config.ts:

<template>
  <div>
    <NuxtPage />
  </div>
</template>
<script setup>
useHead({
  script: [{ src: "https://api.liqaa.id/widget.js", "data-widget-key": "wk_YOUR_KEY" }]
});
</script>

Step 3: Verify Installation

  1. Open your website in a browser
  2. You should see a chat icon in the bottom-right corner
  3. Click it and send a test message
  4. Check your Liqaa inbox — the message should appear

Troubleshooting

  • Widget not appearing? Check your domain is verified and the widget key is correct
  • Console errors? Make sure the script is loaded over HTTPS
  • Ad blockers may hide the widget — test in incognito mode
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