Training AI with Knowledge Base

Training AI with Knowledge Base

How AI Training Works

Liqaa's AI reads your content and uses it to answer visitor questions. The more relevant content you provide, the more accurate the AI becomes.

Method 1: Auto-Crawl Your Website

The fastest way to train AI — let it crawl your website automatically.

1. Go to Messenger > Knowledge Base > Sources
2. Click Add Website
3. Enter your verified domain URL
4. Choose pages to include/exclude (optional)
5. Click Start Crawl

The AI will extract text from your pages, process it, and make it searchable.

Crawl Frequency Options:

Method 2: Manual Articles

For content not on your website, add articles manually:

1. Go to Knowledge Base > Articles
2. Click Add Article
3. Write a title and body (supports rich text)
4. Publish the article

Tips for Better AI Accuracy

• Be specific — Write clear, concise answers to common questions
• Use Q&A format — Structure articles as questions and answers
• Update regularly — Remove outdated information
• Test after training — Use the Playground to ask test questions

Testing Your AI

1. Go to Messenger > Playground
2. Ask questions your visitors would ask
3. Check if answers are accurate and reference the right source
4. Adjust your content if needed

Static vs Dynamic Sites

• Static sites (HTML, WordPress, docs) — Crawled reliably
• Dynamic SPAs (React, Vue without SSR) — May need server-side rendering for crawling
• JavaScript-heavy pages — Content rendered only via JS may not be crawled; add it manually instead