Troubleshooting
Solutions for common issues and errors
Liqaa Widget Not Showing on Website
Solutions for when the chat widget doesn't appear after installation.
Cannot Login to Dashboard
Troubleshooting steps if you can't log into your Kinexa account.
Invoice Not Sent to Client Email
Solutions when invoices or quotations fail to send via email.
Liqaa Widget Not Showing on Website
Complete troubleshooting guide when the Liqaa chat widget doesn't appear — domain, key, ad blockers, CSP, and debug steps.
AI Not Responding
Troubleshoot when Liqaa's AI chatbot doesn't reply — check AI status, billing, provider errors, KB, and Playground.