Changing Your Login Email

Your login email is also where you receive security and billing notices, so changing it requires verification.

Steps

Go to Settings → Profile → Email
Click Change Email
Enter your new email address
Confirm with your current password

Verification

A confirmation link is sent to your new email
A notification is sent to your old email so you'd notice an unauthorized change
The change takes effect once you click the link in the new inbox

If You No Longer Have Access

If you can't access your current email (e.g. you left a company), the organization Owner or Admin can reassign your login. Contact them first, or reach Kinexa support with proof of identity.

Single Sign-On (Google)

If you signed up with Google, your login email follows your Google account. To use email/password instead, set a password first under Security, then change the email.

After Changing

Update saved logins in your browser and password manager to avoid lockouts.